Frequently Asked Questions

OptiVisAI is a comprehensive AI findability and optimization service for small and medium-sized businesses.

We help you get found by AI systems like ChatGPT, Google Gemini, Claude, and other generative AI platforms. As millions of people increasingly turn to AI for recommendations and information, having a strong AI presence is critical for business success.

Think of us as your AI visibility experts - we ensure that when potential customers ask AI systems about services in your area, your business shows up prominently in the responses.

• SEO (Search Engine Optimization): Traditional optimization for search engines like Google. Focuses on ranking in search results when people type queries.
• GEO (Generative Engine Optimization): Optimization specifically for generative AI platforms. Ensures AI systems recommend your business when users ask for suggestions.
• AEO (AI Engine Optimization): Broader term encompassing all AI-powered systems, including chatbots, voice assistants, and recommendation engines.

The way people find businesses is fundamentally changing.

Recent studies show:

• Over 30% of internet users now regularly use AI chatbots for recommendations
• AI-generated recommendations have a 67% higher conversion rate than traditional search
• Businesses mentioned prominently by AI see an average 45% increase in qualified leads
• By 2026, analysts predict 60% of discovery will happen through AI interfaces

If your business isn't optimized for AI visibility, you're essentially invisible to a rapidly growing segment of potential customers.

OptiVisAI is ideal for:

• Local service businesses: Restaurants, optometrists, plumbers, salons, law firms, dental offices
• Professional services: Consultants, accountants, real estate agents, insurance agencies
• E-commerce businesses: Online retailers looking to be recommended by AI shopping assistants
• B2B companies: Software providers, agencies, and service providers targeting business clients

Essentially, if customers might ask an AI for recommendations in your industry, OptiVisAI can help you dominate that conversation.

Our comprehensive 4-step process:

1. AI Testing: We systematically test major AI platforms (depending on your package) with queries relevant to your business and location.
2. Performance Analysis: We track your mention rate, position in responses, quality of mentions, and compare against competitors.
3. Strategic Optimization: Based on data, we optimize your online presence, citations, content, and structured data to improve AI recommendations as well as targeted training depending on the model.
4. Ongoing Monitoring: We continuously test and refine your AI visibility, providing regular reports and adjusting strategies as needed.

We test the major AI platforms that consumers actually use:

• OpenAI ChatGPT: The most widely-used AI chatbot with over 200M users
• Google Gemini: Google's AI integrated into search and Android devices
• Anthropic Claude: Rapidly growing AI with strong reasoning capabilities
• Meta AI / Groq: Emerging platforms with significant user bases

Different packages include different numbers of platforms. Enterprise clients get testing on all major platforms.

Our proprietary scoring system that quantifies your AI visibility.

PPS scores range from 0-100 and factor in:

• Mention Rate: How often you're mentioned (0-30 points)
• Position: Where you appear in AI responses (0-30 points)
• Quality: Completeness of your business information (0-25 points)
• Context: Relevance and accuracy of mentions (0-15 points)

A PPS score above 70 indicates strong AI visibility. Most businesses start between 15-35 before optimization.

Yes! Competitor tracking is included in all packages.

We monitor:

• How often competitors are mentioned vs. you
• Their positioning in AI responses
• Changes in their AI visibility over time
• Market share analysis across AI platforms

This intelligence helps you understand your competitive position and identify opportunities to gain market share in AI recommendations.

Most clients see measurable improvements within 30-60 days.

Results vary based on your starting position, competition level, and industry. Some competitive markets may take 90-120 days for optimal positioning.

We offer three transparent pricing tiers:

All plans include a 30-day money-back guarantee.

No setup fees, and no long-term contracts required.

OptiVisAI operates on month-to-month subscriptions. You can cancel at any time with 30 days notice. We believe in earning your business through results, not locking you into contracts.

However, we do recommend committing to at least 3 months to see meaningful results, as AI optimization takes time to compound.

Your monthly subscription includes:

• Regular AI Testing: Automated testing across selected platforms
• Performance Reports: Detailed analytics showing your AI visibility trends
• Competitor Analysis: Track up to 5 competitors' AI performance
• Optimization Work: Ongoing improvements to your AI presence
• Dashboard Access: 24/7 access to your performance data
• Support: Email or phone support based on your package

There are no hidden fees or surprise charges.

30-Day Money-Back Guarantee

If you're not satisfied with OptiVisAI within the first 30 days, we'll refund 100% of your subscription fee - no questions asked.

For clients who continue beyond 30 days, we prorate refunds based on usage if you cancel mid-billing cycle.

This is dependent on the current state of your website. Keeping your information updated as well as schema and best practices is very important.

In most cases, we'll recommend:

• Adding or updating structured data (schema markup)
• Ensuring NAP (Name, Address, Phone) consistency
• Optimizing certain content for AI readability

Our team can implement these changes for you with our Website Cleanup Service, or provide detailed instructions for your web developer.

Security and privacy are paramount.

We:

• Use enterprise-grade encryption for all data storage
• Never share client data with third parties
• Sign NDAs upon request
• Comply with GDPR and CCPA regulations
• Host all data on secure AWS servers in the US

Your business information and performance data remain completely confidential.

API access is available for Enterprise clients.

We support integration with:

• Google Analytics and Google Data Studio
• Marketing automation platforms (HubSpot, Marketo)
• CRM systems (Salesforce, Zoho)
• Reporting tools (Tableau, Power BI)

Professional and Basic plan clients can export data to CSV for manual integration.

Our testing is rigorous and statistically significant.

We use:

• Multiple query variations to eliminate bias
• Geographic location simulation for local businesses
• Temporal controls to account for AI model updates
• A/B testing methodologies to isolate optimization impact

Each data point represents an average of multiple test runs, ensuring reliability. Our PPS scoring system has been validated through extensive testing, thousands of queries and measurable results.

We specialize exclusively in AI visibility - it's our primary focus.

Unlike traditional SEO agencies adding "AI optimization" as an afterthought, OptiVisAI was built from the ground up for the AI era.

Key differences:

• AI-First Approach: We optimize for how AI actually retrieves and presents information
• Proprietary Testing: Our custom-built testing platform gives insights no SEO tool can provide
• Trust Triangle Model: We balance user needs, business goals, and AI system requirements
• Real Metrics: PPS scores and ROI tracking, not vanity metrics like "impressions"

Yes, you can change your plan at any time.

Upgrades take effect immediately. Downgrades take effect at your next billing cycle. We'll prorate any pricing differences fairly.

Currently, we primarily serve US-based businesses.

Getting started is easy:

1. Choose Your Plan: Select the package that fits your needs
2. Complete Signup: Provide your business information
3. Initial Audit: We conduct a baseline assessment (1-2 days)
4. Strategy Session: Review findings and optimization plan
5. Launch: We implement optimizations and begin monitoring

Most clients are fully onboarded within 5-7 business days.